Bottlekapp accepts orders 24 hours a day, every day of the week. Orders received Monday through Friday, are usually processed and shipped within 24-48 hours. Orders placed during holidays and weekends will be processed on the following business day. Bottlekapp ships to all 50 U.S. states using USPS with delivery confirmation to the address provided upon checkout. Order acknowledgment and confirmation of product availability will be sent to you via email after your order is completed. An order tracking number will also be emailed once your order is shipped out and it will let you know what day you can expect your order. Orders can take anywhere from 3-5 business days to arrive. If you are shipping to Alaska or Hawaii, please allow up to 3 weeks for your order to arrive.
We hope you love your purchase. If not, please feel free to send it back to us. All return packages must be received within 14 days from the date your order shipped from us. If you believe you have received a defective item, we must be contacted within 3 DAYS of the date it was delivered to you. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with the tag still in place. Keep the tag on the item until you have tried it and are satisfied with your purchase.